Cisco 7911 Sip Firmware Cisco
Hi, I have 3 7911G Cisco phones that are unable to reset. I need to install «cmterm-7911_7906-sccp.9-1-1SR1» firmware. I use tftpd32 and this is my setting (I tried 3 differents versions of the utility and 2 differents procedures for this).
I've tried to follow the links you provide, but i did not find an exact guide for that model 7911, there were many suggestions, but none of them solved my case. The last test i tried was this one in this link: and i used the files on download here: (on the same link is this suggesition) but now i'm totally in trouble. After one factory reset i did by pressing # during boot, and then 123456789*0#, the ip phone did not upgrade to firmware i tried, and now nothing is shown in its display. THe phone pickup ip address (192.168.2.210), i could ping it from the computer that has tftp server and serves as dhcp server also, but nothing i could do with that. I could not access the phone from webpage, and when i try to reset it again with: option a. pressing # during boot, and then 123456789*0#, option b. # key till the extension lights blink amberthen press *# ( i found on this link: it is the same situation.
Where i was wrong, what can i do now? Please help me. See in attach the photos Regards.
Audience This document describes the process to upgrade Unified IP Phones firware by an the means of an external TFTP server. This is usefull on situations like firmware upgrade over high delay WAN links that take a long time or can cause timeouts. Components used: - CUCM 7.1.5 - TFTPd32 - 7945 IP Phone Steps to follow: • You need to download the.zip file of the firmware you want to use in this case we'll use a SCCP version for the 8-5-2. The zip file contains all the files required for the phone to be able to upgrade it's firmware.
• Create a folder on your desktop and put it as the root directory on the TFTP32. • Uncompress the.zip file into the TFTP folder you created on the previous step as the root for the TFTP server. • Get the XMLDefault.cnf file from the TFTP of CUCM and save it in the same TFTP folder as the other files.
The XMLDefault.cnf file will be used by the phone when is not able to find it's configuration file to identify the firmware version it needs to uprade to. This will allow to upgrade multiple phones without having to download each phone configuration file to the external TFTP server. For this you can use the Windows built in TFTP client. • Modify in Notepad++ the desired phone model's firmware name so it will push the phone to upgrade to the chosen firmware. Tip: use the.loads file that you have on the TFTP folder and copy it to the.cnf file. • Change the TFTP of your IP Phone and reset it. You will see the phone contacting the TFTP server and start downloading the different firmware files.
Here's a packet capture example of how it looks. You can see the phone will not be able to find the CTL, ITL or configuration file however the XMLDefault.cnf.xml will instruct the phone what firmware to download next. • The phone will start downloading the firmware related files.
• Make sure to update the Phone load Name or the Device Defaults before pointing back the phones to the CUCM server to prevent the phones from upgrading/downgrading their firmware again. Since the phone already has the same firmware release that CUCM is instructing the phone will skip the firmware download process on every bootup.
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